System Integration/Platform Integration
A typical challenge facing today’s CSP is the multitude of systems in operation and the need for them to operate in a coordinated manner. Our system integrators use the breadth and depth of their knowledge of an operators environment to help you move towards this aim. From platform integration to data migration our experts are there to help.
Technology Services
Our team of experts is there to help you meet your challenges. We can provide support in many of the areas where operators are being stretched notably:
- Planning and Design – RAN and Core
- Pre- and post-launch optimization
- Microwave design and implementation
- Technology planning and technology lifecycle management
Network Processes Optimization Consulting Services
Inefficient Telecom Operators’ OSS systems and processes adversely impact profitability and customer satisfaction. Keeping real-time track of site rollout and fault management activities ensures operators maximize revenues and operational efficiency, while achieving enhanced customer services. The situation is inadvertently exaggerated by outsourcing and out-tasking network rollout and support to external third parties. However to date, operators struggle to optimize network processes, fully automate them, and centralize all technical / configuration / legal documents in one integrated repository system. In addition, having multiple in-house developed systems to support network and operational could lead to errors and inefficiencies from data fragmentation in addition to security and operational threats from unauthorized and uncontrolled access for network data and systems. Operators have the opportunity to differentiate through improved customer experience by attaining operational efficiencies and security in the OSS domain. However, executing on the various moving parts of the operation, requires a major transformation that includes process, technology, and organization. DACH can support in optimizing and automating the full network and operational processes.
IT Service Management Consulting Services
Most organizations today rely upon IT to enable them to achieve their company vision, business strategy and goals. The quality of an organization’s IT is reflected in its reputation and brand, and has direct impact upon sales and revenue. The cost of IT is never insignificant. It is essential to get good value from IT investments, but often this value is not realized. For an IT investment to provide benefit, the resulting IT service must be well planned, well designed, well managed and well delivered. That is what the practice of IT service management is about. This is relevant for any organization’s type and size, being local or multinational and public or private. IT Service Management (ITSM) is a process-based approach to aligning the delivery of information technology services with the needs of the organization that uses them. With the adoption of an ITSM approach, the IT department positions itself as an internal service provider to the Enterprise users, delivering key value – a major shift from the traditional cost center approach to the IT department. DACH can support in developing and implementing an IT Service Management mindset and supporting systems. DACH can also support an organization achieving ISO 20000.
IT Security Management Consulting Services
Security management is the identification of an organization’s information assets, followed by the development, documentation, and implementation of policies and procedures for protecting these assets. DACH can support an organization deploy such security management procedures, including information classification, risk assessment, and risk analysis to identify threats, categories assets, and rate system vulnerabilities so that they can implement effective controls. We can support with provisions of Ethical Hacking to identify loopholes and backdoors and help organizations bridge these gaps.